The practice closes between 1-2pm on one Wednesday per month for staff training. We may also close during a lunch period on one or two other days during the year to allow important meetings or training to take place.
Our team of receptionists are your first point of contact with our practice. They will try to meet all your requirements. Please note Reception have policies and procedure's to follow to ensure the services provided by the practice run smoothly. This may lead to you being asked several questions when making an enquiry. Please be patient with them and help them to deal with all patient requests.
The secretarial team deal with the day to day referrals into secondary care (hospitals) and private appointments. If you have any queries relating to a referral then please ring the practice to speak to one of the secretaries. The secretarial team are generally available between 8.45am and 2.30pm each working day.