TELEPHONE CONSULTATIONS

The doctor is able to give you advice on the telephone to save you attending the practice. Telephone appointments have proved popular and time efficient for both parties.

When booking a telephone appointment please give details to the receptionist before 10.30am. The doctor will generally telephone you after morning surgery (this depends on whether they are doing a morning or afternoon surgery on that day).

A limited amount of telephone enquiry slots are also available with the nurses.

TELEPHONE CALLS TO PATIENTS

The practice often needs to contact a patient by telephone.  If the patient is not in when the call is made then a short message will be left.  It is very important that patients keep the practice up to date with their up to date telephone numbers.